The Everest Group


*A division of The Everest Search Group, Inc., Los
  Angeles, CA
*The Everest Search Group Inc., Lake Tahoe, NV

Ranked Top 200 of America's Best Executive Search Firms in 2017 by Forbes

General Manager- Amware


OVERVIEW
Amware Logistics is a fulfillment specialist that helps brands scale fulfillment operations to keep pace with business growth. They specialize in high-volume, direct-to-consumer order fulfillment services, shipping more than 100,000 consumer orders daily, including eCommerce Fulfillment, Direct Sales Fulfillment and Retail/B2B Logistics. They have 4 campus location supported by 8 facilities covering 2 million sq. ft. of space

POSITION
Direct all operational activities for a high volume, B2C and or B2B multi-client distribution facility. By implementing well established Standard Operating Procedures, you will be expected to manage workflow to meet productivity metrics and service and accuracy standards. In addition to supervising daily floor operations and associates, you will monitor expenses and inventory and drive continuous improvement at your facility.

LOCATION
Carson, CA

RESPONSIBILITIES
• Manages 2 to 6 subordinate supervisors who supervise employees. Is responsible for the overall direction, coordination, evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Ascertain industry/logistics best practices to identify new and/or unique programs to differentiate Customer from the marketplace and drive customer satisfaction. 
• Responsible for internal communications and presentations related to key performance metrics, program updates and on-going program information. 
• Manages the supply of logistics-related data to support customers in the day-to-day general areas of engineering, supply, configuration management, technical requirements identification, installation and maintenance of equipment, safety and documentation development and maintenance. Investigates potential risk and other matters of significance, and provides and implements solutions. 
• Consults with assigned clients to understand their distribution networks and determines the logistics resources required to support equipment, safety, personnel and maintenance. Negotiates with supply sources to meet technical requirements. 
• Works in conjunction with various parties such as business development, field support and customer service to handle complaints and ensure support plans are in place to maintain long-term customer relationships. 
• Analyzes and evaluates design concepts and integration support requirements to determine if concepts satisfy support requirements. Implements, monitors and adjusts solutions to ensure the integration of support considerations as needed. 
• Analyzes technology and distribution network trends and implements changes in department as appropriate. 
• Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.
• Prepares and recommends operating and personnel budgets for approval.
• Monitors spending for adherence to budget, recommends variances as necessary.
• Responsible for the strategic and operational planning of Customer fulfilment and logistics operations.
• Ensure that partners understand and accept Customer guidelines and requirements for all fulfilment and logistics operations, including service and repair.
• Manage on-going partner relationships
• Root cause analysis and problem resolution for all logistics operations
• Serve as liaison with all internal and external partners for daily operational
• activities
• Track, analyze and communicate key performance metrics
• Responsible for all logistics operations and support across all distribution channels.
• Drives the design, development, implementation and management of logistics solutions for Customer.

QUALIFICATION
• 8 plus years of experience in a managerial or leadership position, preferably with on the floor operational experience in a multi-client warehousing or fulfillment capacity
• Strong computer skills (Microsoft Excel and Word), including warehousing management systems
• Strong organizational skills and attention to detail
• Excellent communication skills both written and verbal, you will be communicating both internally to management and to your facilities’ customers
• Ability to delegate numerous daily management tasks in order to focus on business planning and process improvement
• Experience with a comprehensive modern WMS and WMS driven processes
• Experience with managing a comprehensive Foreign Trade Zone
• Experience with new process and project implementation
• Domestic and international freight experience
• Bachelor’s degree or equivalent experience

COMPENSATION
• Competitive Executive Base and Bonus Program